Cookies Policy

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow the website to recognise your browser or device and remember certain information. Some cookies are stored only for the duration of your visit, while others may remain on your device for a longer period. The length of time a cookie remains available depends on its purpose and how it has been configured.

Cristal Poker Casino may also use technologies that perform a similar function to cookies. These can include pixels, tags, local storage and other tools that help us understand how the website is used, maintain sessions, protect accounts and improve the online experience. In this policy, we refer to cookies and similar technologies together as cookies.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information we hold about your account, device or website activity. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

The cookies used on the website may vary depending on the pages you visit, the features you use and the settings available at the time. Cookies may be placed by Cristal Poker Casino or by service providers that perform functions on our behalf. They may be used for the following general purposes:

• Essential operation: to enable core website functions, maintain secure connections, support account access and help the website respond to requests.
• Security and fraud prevention: to help detect unusual activity, protect systems, prevent misuse and support the integrity of the website and gaming services.
• Preferences: to remember choices such as language, region, display settings or other selections that make the website easier to use.
• Performance and analytics: to understand how visitors use the website, identify errors, measure page performance and improve content, navigation and functionality.
• Service improvement: to test changes, assess features and develop a more reliable and accessible experience for players.
• Marketing or advertising: where applicable, to help measure campaigns, limit repeated advertising or show content that may be more relevant to a visitor, subject to the choices and permissions required by applicable law.

Essential cookies are generally required for the website to operate properly. If these cookies are blocked, some services, pages or security features may not work as intended. Non-essential cookies are used for additional purposes, such as analytics or marketing, and may be managed through the cookie controls made available on the website or through your browser.

Some website functions may be supported by third-party service providers. These providers may use cookies or similar technologies to deliver services such as website analytics, security monitoring, payment support, customer assistance, content delivery or technical hosting. A third party may collect information about your browser, device, interactions with the website or the way a service is used.

Third-party cookies are controlled by the relevant provider and may be subject to that provider's own privacy and cookie information. We do not control every cookie that may be used by an external service. Where practical, we take steps to work with providers whose services are appropriate for the intended website function and to limit the information shared to what is reasonably required for that function.

Links to external websites, platforms or services may also be available through the website. If you follow an external link, that service may use its own cookies and privacy practices. You should review the relevant provider's information before submitting personal information or continuing to use an external service.

When available, the website may provide a cookie banner, preference centre or other control that allows you to accept, reject or adjust certain categories of non-essential cookies. Your choices may be saved for future visits, although you may need to make them again if you clear your browser data, use a different device or visit using another browser.

You can also manage cookies through the settings in your browser or device. Most browsers allow you to block cookies, delete existing cookies, receive an alert before a cookie is stored or permit cookies only from selected websites. The steps differ between browsers and devices, so you should check the relevant help or support information for the software you use.

• Blocking all cookies may prevent some pages, account features or security functions from operating correctly.
• Deleting cookies may remove saved preferences and may require you to sign in or repeat certain selections.
• Browser controls may apply broadly to all websites, rather than only to Cristal Poker Casino.
• Changing your settings does not necessarily remove information that was collected before the change.
• You may need to manage cookies separately on each device or browser that you use.

Where consent is required for a particular type of cookie, we will provide an appropriate way to make or change your choice. Some cookies that are necessary for security, account operation or the delivery of a service may not be optional. If you have questions about the controls available on the website, use the support or contact options provided through the website.

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, approximate location, pages viewed, links selected, session information and technical events. The exact information collected will depend on the cookie or technology involved and the way you use the website. We use and protect this information in accordance with our Privacy Policy, our security practices and applicable laws.

Cookies may help us understand general usage patterns, but they do not replace the checks and controls that may apply to account registration, identity verification, payment activity, player protection or responsible gambling. You remain responsible for keeping your devices, browsers and account access details secure.

We may update this Cookies Policy when our website, technology, service providers or legal obligations change. Any revised version will be published on this page with an updated date or other indication of change where appropriate. The revised policy will apply from the time it is made available, unless a different effective date is stated.

If you need more information about how Cristal Poker Casino collects, uses, stores or protects personal information, please read the Privacy Policy. For questions about this Cookies Policy or your available choices, use the contact or support channel shown on the website. We will consider requests in line with applicable requirements and the information reasonably needed to respond.